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JP Domain Name Dispute Resolution

Submission of Complaint and Answer

The complainant shall submit a written complaint to the Center against the registrant of the JP domain name, in accordance with the "JP Domain Name Dispute Resolution Policy", the "Rules for JP Domain Name Dispute Resolution Policy", and the "Supplemental Rules for JP Domain Name Dispute Resolution Policy".

In the case where the complainant submits a written complaint to the Center, the registrant has an obligation to follow these dispute resolution proceedings by submitting a written answer, pursuant to the registration rules of Japan Registry Service Co., Ltd. (JPRS) which refer to the JP Domain Name Dispute Resolution Policy. The complainant and the registrant may entrust these dispute resolution proceedings to an agent.

In order to simplify the submission procedure of a written complaint and a written answer, the Center provides the following model forms for a written complaint and a written answer. Please use these forms in Japanese when the complainant and the registrant go through the submission procedure.

The complainant may submit the written complaint and evidence by sending an email with PDF and Word files attached to the email address which the Center has designated . The respondent may submit the written answer and evidence by replying to the email notifying the commencement of the proceedings including all recipients in the CC, with PDF and Word file attached. Attachments must be up to 10MB in size. If they cannot be sent in one email, please send them in multiple emails. Instead of attaching them to an email, the complainant or respondent can also submit a written complaint or answer and evidence by uploading them to online storage. Please send an email to with the subject line “Regarding the Use of Online Storage in JP Domain Name Dispute Resolution,” including the name, address, phone number, facsimile number and email address of the submitting party or its agent.

Subject: Regarding the Use of Online Storage in JP Domain Name Dispute Resolution
To:
Message:
To Japan Intellectual Property Arbitration Center Secretariat

I hereby apply to use online storage in connection with the JP Domain Name Dispute Resolution regarding the domain name below. Please provide the information necessary for submission of the written complaint or written answer and supporting evidence.
1. JP domain name in dispute
******.JP
2. Submitting party or its agent
Name:
Address:
Telephone number:
Facsimile number:
Email address:

Once the Center's secretariat receives the email “Regarding the "Use of Online Storage in JP Domain Name Dispute Resolution", the secretariat will contact you with instructions on how to upload and submit the file to online storage.

Form of Written Complaint

The Complainants should download the model form of complaint (Word file), fill in the required fields, and submit the completed complaint both in Word and PDF files. The Complainant or its agent should affix an electronic signature or name and seal (in any format) to either the Word file or the PDF file. Evidence should also be submitted in PDF format. Please note that the file size of the submitted documents must not exceed 10MB for each individual file, and 100MB in total.

(Translation of) Form of Written Complaint

Form of Written Answer

The Respondents should download the model form of written answer (Word file), fill in the required fields, and submit the completed answer both in Word and PDF files. The Respondent or its agent should affix an electronic signature or name and seal (in any format) to either the Word file or the PDF file. Evidence should also be submitted in PDF format. Please note that the file size of the submitted documents must not exceed 10MB for each individual file, and 100MB in total.

(Translation of) Form of Written Answer

Electronic Signature or Name and Seal on Complaint and Answer

The electronic signature or name and seal of the Complainant or the Registrant or their authorized agents are required, but any format of electronic signature or name and seal will be accepted. The issuance of electronic authentication is not necessary, and it is enough for the signor to show the intent to sign. Examples of electronic signature or name and seal are as follows:

  • Scanned PDF file of the hard copy of pages including concluding statement and with handwritten signature or name and seal.
  • PDF file including concluding statement and with electronic signature by using digital signature function of Adobe or other software.
  • Word file including concluding statement and with electronic signature by using digital signature function of Microsoft Word or other software.
  • Word file including concluding statement and copied and pasted the picture file of handwritten signature or name and seal and its converted PDF file.
  • Word file including concluding statement and with /s/ (Name of Signor) (typing /s/ before a person's name on the signature line) and its converted PDF file.

Example of electronic signature or name and seal

(Example)

Submission of both Word file and PDF file of the written complaint or the written answer is necessary, but electronic signature may be attached to either of the files.

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