JP Domain Name Dispute Resolution
The complainant shall submit a written complaint to the Center against the registrant of the JP domain name, in accordance with the "JP Domain Name Dispute Resolution Policy" the "Rules for JP Domain Name Dispute Resolution Policy," and the "Supplemental Rules for JP Domain Name Dispute Resolution Policy."
In the case where the complainant submits a written complaint to the Center, the registrant has an obligation to follow these dispute resolution proceedings by submitting a written answer, pursuant to the registration rules of Japan Registry Service Co., Ltd. (JPRS) which refer to the JP Domain Name Dispute Resolution Policy. The complainant and the registrant may entrust these dispute resolution proceedings to an agent.
In order to simplify the submission procedure of a written complaint and a written answer, the Center provides the following model forms for a written complaint and a written answer. Please use these forms in Japanese when the complainant and the registrant go through the submission procedure.
The submission of a written complaint and a written answer is made by uploading on the online storage which the Center has designated. Before submitting the written complaint, the complainant needs to send an email which includes the information of the parties and the JP domain name in question to the Center in accordance with the instruction on the Center's Japanese web page.
Translation of Form for Complaint
Please download the model form of a written complaint (Word file), fill it out, submit the prepared written complaint in both Word and PDF file forms (with an electronic signature or name and seal (in any format) of the complainant or its agent) and evidences in PDF file by uploading on the specific folder of the online storage, and notify the submission by email to the e-mail address：
which the Center has designated. Please note that the total file size of electronic files submitted to the Center shall not exceed 200MB.
Translation of Form for Answer
Please download the model form of a written answer (Word file), fill it out, submit the prepared written answer in both Word and PDF files (with an electronic signature or name and seal (in any format) of the registrant or its agent) and evidences in PDF file by uploading on the specific folder of the online storage, and notify the submission by email to the e-mail address：which the Center has designated. Please note that the total file size of electronic files submitted to the Center shall not exceed 200MB.
Electronic Signature or Name and Seal on Complaint and Answer
The electronic signature or name and seal of the Complainant or the Registrant or their authorized agents are required, but any format of electronic signature or name and seal will be accepted. The issuance of electronic authentication is not necessary, and it is enough for the signor to show the intent to sign. Examples of electronic signature or name and seal are as follows:
- Scanned PDF file of the hard copy of pages including concluding statement and with handwritten signature or name and seal.
- PDF file including concluding statement and with electronic signature by using digital signature function of Adobe or other software.
- Word file including concluding statement and with electronic signature by using digital signature function of Microsoft Word or other software.
- Word file including concluding statement and copied and pasted the picture file of handwritten signature or name and seal and its converted PDF file.
- Word file including concluding statement and with /s/ (Name of Signor) (typing /s/ before a person's name on the signature line) and its converted PDF file.
（Example）
Submission of both Word file and PDF file of the written complaint or the written answer is necessary, but electronic signature may be attached to either of the files.
